Managing Draft Emails

These are emails that a system workflow has generated for you, commonly arranging an interview or accepting an offer. The emails have been automatically created but will not automatically send. This is to allow you the opportunity to check and make any amendments first before sending.

Instead, they will appear under your list of My Activities, which are items to complete and they also appear under a view called My Draft Emails.

NOTE: If you are unsure which emails are sent out automatically or are set to draft, please check with your System Administrators, Gurus or the whoever manages the Mercury account.

Any emails listed in your list will be emails that are due to be sent. It is recommended to be looking at this regularly, to ensure that your emails (and other due tasks) are managing efficiently.

Within the Activities menu, there is a section on Emails.

Click into the email to edit and/or send it.

The subject has a title but this can be amended. It will list who the email is From and To. Options to copy and blind copy are also available.
 

Attachments can be added from your desktop:
 

Email Description
 

The template will be completed. This can be edited.

On the top ribbon are the Send or Cancel options.