What
This article explains how to create a User in CloudCall Admin Hub.
NOTE: The instructions in this article can only be carried out by your organisation's System Administrator.
Where
Apps > Published Apps > CloudCall Admin Hub
How
1. Change the view to All CloudCall User Settings, then search for the required existing CloudCall user:
2.. Click +New:
3. Select the required Platform - if you have different environments or locations, then pick the relevant location:
4. Copy & Paste the user's assigned CloudCall number into the Account ID field, and also their password:
5. Click Save & Close.
To map the newly created User to their Mercury account, see KB Article KA-01539.
Authored by Mir Hussain - Application Support Analyst @ Mercury