How to set up Microsoft Teams to post notifications from Mercury

If you have purchased Mercury Automate, we will require the following two actions:

1. Make our Mercury Support user a member of the Microsoft Team where you want us to post the notification.
2. Give us the Team and Channel IDs so we can configure the notification for you. 

This article explains how to do both things. 

How to make Mercury Support user a member of a Team

Ensure you are an Owner of the team (or ask your IT Administrator for assistance). 

1. Open Microsoft Teams
2. Go to the team name and select the three dots [...] > Add Member 
3. Start typing Mercury Support (or whatever you called our user account)
4. Click Add and that's it! 

How to get the Team and Channel IDs

1. Open Microsoft Teams
2. Go to the Channel name and click the three dots [...] > Get Link to Channel 
3. Select Copy to get the link
4. Send it over to us!