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About Audit History
This article shows you how to view the Audit History of a record.
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Accessing your Mercury environment information
How to find out more information about your Mercury setup.
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Archived Activities and Deletion
An information article about the Mercury Archiving Solution.
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Browser Tips
Tips on how to optimize your browser performance.
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Clearing your browser cache
How to clear your browser cache when experiencing issues.
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Cloning a Vacancy to create a Template for new Vacancies
How to clone a Vacancy to use as a template for new Vacancies.
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Configuring the Search bar in Mercury
How to make the Search bar appear at the top of the page in Mercury.
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Co-presence in Mercury records
More than one user accessing or editing the same record
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Create a HAR File in Google Chrome
A step-by-step guide for creating a HAR file in Google Chrome
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Creating new users in Mercury - New Starter guide
Full guide to setting up new users in Mercury.
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Data backups
Information on the backing up of Mercury data
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Deactivating users in Mercury - Leavers guide
Full guide to deactivating users in Mercury.
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Deleting cookies for certain sites only
How to selectively delete cookies for certain websites only
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Duplicate Detection rules for Contact records
Set up Duplicate Detection rules for inactive Contact records.
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General Data Protection Regulation (GDPR)
Overview of how Mercury allows your business to manage GDPR
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Glossary of Terms
A list of definitions of commonly used Mercury and Recruitment terms
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How Auto-save works
Helping users focus on their work without having to manage saving data
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How to add the State field in a Client record
How to add the State field and display it in a Client record.
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How to create a bolt-on User Role to be able to add a Word template
Enabling users to add Word templates in Mercury.
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How to Deactivate/Activate a Record
How to activate or deactivate records in Mercury
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How to find out the version number of Mercury (Core)
For when you need to check your Mercury software version
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List of enabled Mercury users
How to find a list of currently active Mercury users.
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Logging into Mercury
How to login to Mercury
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Managing Teams of Users in Mercury
How to manage teams within Mercury and assign users for specific access needs.
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Mercury + Microsoft maintenance windows
How to manage your Mercury + Microsoft Dynamics maintenance windows.
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Mercury icons explained
An overview of the icons used and what they mean.
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Mercury IP ranges for whitelisting
IP addresses used by the Mercury database for whitelisting
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Mercury Schemas
Schema details for Contact, Client, Vacancy, Placement and Fee entities
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Mercury version 29 release - Itemised summary of all changes
Itemised list of all release items for Mercury v29
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Mercury version 30 release - Itemised summary of all changes
Itemised list of all release items for Mercury v30
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Merging duplicate Contact records
How to merge duplicate Contact records.
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Merging records
How to merge records in Mercury
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New Forms patch (M2_v30_Patch) - release notes
New Forms patch (M2_v30_Patch) - release notes
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Performance troubleshooting
How to troubleshoot Mercury performance issues.
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Personalisation settings
How to ensure that Mercury is personalised for you.
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Pinned Records
How to use the pinned records section on the main menu.
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Storage and Capacity
How to check memory resources for your Mercury environment.
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System requirements for using Mercury
System specifications & requirements for Mercury.
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User Fields character limits
Summary of field character limits in the User Fields tabs